Shipping & Returns

At Little Loves Baby Store, we want you to feel confident choosing baby gear for your family. Because many of our products are used for infant safety, sleep, feeding, hygiene, and travel, our return policy is designed to be fair while protecting every family who shops with us.

Please email info@littlelovesbaby.com before bringing or shipping anything back.

Returns

Some items may be eligible for return within 14 days of purchase or delivery.

To be eligible, items must be unused, unopened, in original factory-sealed packaging where applicable, in resellable condition, complete with all tags, UPC barcodes, manuals, registration cards, warranty cards, accessories, parts, inserts, protective materials, and packaging, and accompanied by proof of purchase.

Car seats, strollers, travel systems, bassinets, electronics, and large gear must be unopened and factory-sealed to be eligible for return.

Opened means the manufacturer’s packaging, box, seal, wrap, tags, protective materials, or inserts have been opened, removed, damaged, or altered.

Approved returns are issued as store credit or exchange only, unless we choose otherwise or a refund is required by law.

We reserve the right to refuse any return that does not meet our policy.

Final Sale Items

For safety, hygiene, and product integrity reasons, the following items are final sale and cannot be returned or exchanged unless otherwise required by law:

Car seats, car seat bases, and travel systems containing a car seat
Opened strollers, stroller accessories, stroller parts, bassinets, cribs, mattresses, sleep products, and bedside sleepers
Breast pumps, pump parts, bottles, nipples, pacifiers, teethers, nursing items, and feeding accessories
Plates, bowls, cups, utensils, formula, food, drinks, supplements, and other feeding or consumable items
Bath, potty, diapering, skincare, health, and personal-care products
Thermometers, nasal aspirators, nail clippers, brushes, combs, toothbrushes, wipes, diaper pails, and hygiene items
Baby carriers, wraps, nursing bras, swimwear, intimate apparel, and wearable items once opened, worn, or tried on
Pillows, pillow covers, changing pad covers, and similar fabric or sleep-related items
Gift cards
Special orders, custom orders, and personalized items
Clearance, discounted, promotional, holiday sale, Black Friday, floor model, display, open-box, as-is, or sale items
Protection packages, service plans, delivery, assembly, installation, and other service-based add-ons
Replacement orders
Any item marked final sale at the time of purchase

Car seats, car seat bases, and travel systems containing a car seat are final sale once purchased, picked up, shipped, or delivered because their history, handling, installation, and accident status can no longer be verified.

Change of mind, color preference, duplicate gifts, fit, compatibility, baby preference, or finding an item elsewhere for less do not make a final sale item eligible for return.

Restocking Fees

Approved eligible returns may be subject to a restocking fee of up to 50% if packaging is damaged, opened, missing, altered, or the item cannot be resold as new.

Restocking fees do not make final sale items eligible for return.

Special Orders and Cancellations

Special orders are final sale once placed with the manufacturer or supplier. Deposits and payments on special orders are non-refundable once the order has been placed, unless otherwise required by law.

Special orders include items that are not normally stocked, items ordered in a specific color or configuration, items being drop-shipped or processed by a supplier, and items ordered specifically for a customer.

Estimated arrival dates are estimates only and are not guaranteed unless specifically stated in writing.

Cancellation requests must be made as soon as possible by emailing info@littlelovesbaby.com. Orders cannot be cancelled once a shipping label has been generated, the order has shipped, the order has been prepared for pickup, or the order has been placed with the manufacturer or supplier.

Online Orders and Shipping

For online orders, we will ship items within the timeframe shown at checkout or on the product page. If no shipping timeframe is stated, orders will ship within 30 days unless we contact you with delay options as required by law.

If an item is delayed beyond the stated timeframe, we will contact you with available options, which may include waiting for the item, choosing an alternative item, or receiving a refund for the unshipped item where required by law.

Shipping, delivery, packaging, assembly, installation, special order, and service fees are non-refundable unless the return is due to our error or otherwise required by law.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, incorrect, or the return is due to our error.

Items returned without prior authorization will not be accepted.

If you choose to ship a return using your own carrier, we recommend using a tracked and insured service. Little Loves Baby Store is not responsible for items lost or damaged in transit when a return label is not issued by us.

If an order is refused, returned as undeliverable, or delayed because of an incorrect or incomplete shipping address provided by the customer, the customer is responsible for actual shipping costs and may be charged a restocking fee. If your order received free shipping, the actual shipping cost may be deducted from any approved refund or store credit.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it.

If an item arrives damaged, defective, or incorrect, email info@littlelovesbaby.com within 5 days of delivery or pickup.

Please include your name, order number or receipt, item name, delivery or pickup date, photos of the item, photos of the packaging, and a description of the issue.

If your box arrives damaged, photograph the outside of the box before opening it. Exterior packaging damage does not always mean the product itself is damaged.

Items reported as damaged, defective, or incorrect must not be used, assembled, installed, washed, worn, altered, or discarded after the issue is discovered. Please keep all packaging until we have reviewed the issue.

All returned products claimed to be defective are subject to inspection. Items damaged through normal wear and tear, misuse, incorrect assembly, incorrect installation, improper care, unauthorized alteration, or damage after delivery or pickup are not considered defective for return purposes.

After 5 days, manufacturer warranty procedures may apply.

Manufacturer Warranties

Many baby gear items are covered by a manufacturer warranty. Warranty coverage, repair, replacement, approval, or denial is handled directly by the manufacturer.

Little Loves Baby Store does not provide its own product warranty unless specifically stated in writing.

Manufacturer defects are handled through the manufacturer’s warranty process and do not automatically qualify for return, refund, or free return shipping through Little Loves Baby Store.

We are happy to provide proof-of-purchase information when available and help point you in the right direction, but warranty decisions are determined by the manufacturer.

Recalled products will be handled according to manufacturer or government recall instructions.

International or Forwarded Orders

We do not accept returns or exchanges for items shipped, forwarded, carried, or transported outside the United States, except where required by law or in cases of our error, shipping error, or proven manufacturer defect.

Little Loves Baby Store is not responsible for return shipping to the United States, replacement shipping outside the United States, customs fees, duties, taxes, or related costs unless otherwise required by law.

Return Review

Approved returns are subject to inspection before store credit, exchange, or refund is issued.

Please allow up to 10 business days after we receive an approved return for inspection and processing.

If a return is rejected, we will contact you. The item must be claimed or collected within 14 days of notification. If you would like a rejected item returned by mail, you may be responsible for return shipping.

How to Start a Return

To request a return, report a damaged, defective, or incorrect item, or ask a question about your order, email us before bringing or shipping the item back.

Little Loves Baby Store
13035 S Tamiami Trail
North Port, FL 34287
Email: info@littlelovesbaby.com

Please include your name, order number or receipt, item name, purchase date, and reason for the request.

Policy Disclosure

This return policy is available on our website and may also be shown or referenced at checkout, on receipts, invoices, special order forms, product pages, order confirmations, and in-store signage.

By completing a purchase with Little Loves Baby Store, you acknowledge and agree to the return policy in effect at the time of purchase.

This policy does not limit any rights you may have under applicable federal, state, or local law.